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SHOPPING GUIDE
HOW TO ORDER
TO ORDER ONLINE
https://www.dowa-international.com/shop/
BY PHONE
Call +44 (0)20 8965 0585
Mon - Fri 9.00am - 17.30pm
HOW TO PAY
We accept all major credit / debit cards. Click to read our Privacy Policy.
DELIVERY
We will do our best to ship your order within 48hours.
UK DELIVERY
Standard Delivery 5.00 GBP
Approximate delivery time is 3 - 5 working days.
All goods need to be signed for upon delivery.
INTERNATIONAL DELIVERY
Europe 15.00 GBP
North America 20.00 GBP
South America 25.00 GBP
Africa 25.00 GBP
Global express delivery to most destinations. All goods need to be signed for upon delivery. All overseas customers will receive an email within 48hours informing of the expected delivery times. All orders outside the EU will not be charged VAT but you will be liable to pay your country's custom fees and import duties upon receiving your package.
Orders from countries with dealerships will be referred to the respective distributor.
STOCK AVAILABILITY
If any items are out of stock we will contact you to let you know.
We will not charge your card for any out of stock items until they are in stock and ready for dispatch.
stockists
If you would like to see any of the scissors before you buy contact us on +44 (0)20 8965 0585
Mon - Fri 9.00am - 17.30pmAnd we will refer you to your nearest distributor.
MANUFACTURE’ GUARANTEE
All scissors come with a lifetime warranty against manufacturing faults. This warranty does not cover damage sustained under normal wear and tear, abuse, misuse, alteration, improper maintenance or unauthorised repairs.Any products proven to be defective upon our inspection will be repaired/replaced free of charge.
RETURNS POLICY
We offer a full exchange/refund on all goods in a saleable condition within 14 days of purchase.
Due to reasons of hygiene, combs, brushes and clips can not be returned once the product packaging has been opened.